Privacy Policy

Last Updated: 03/13/2025

Effective Date: June 14th, 2026

FoodServiceIQ LLC and FoodServiceIQ Holdings, Inc. collectively, “FoodServiceIQ,” “we,” “us,” or “our” respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our advertisements or landing pages, submit a form, communicate with us, or otherwise engage with our website-based marketing and business development activities.

This Privacy Policy applies to www.foodserviceiq.com and related website pages or marketing landing pages operated by FoodServiceIQ. Separate notices or terms may apply to client engagements, procurement analyses, software tools, portals, or other services that involve additional data collection or processing.

By using our website or submitting information to us, you acknowledge that you have read and understand this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information from or about you.

Information You Provide Directly

When you submit a form, contact us, request information, schedule a call, download materials, respond to our outreach, or otherwise communicate with us, we may collect:

Name

Business email address

Phone number

Company or restaurant group name

Job title or role

Business location or market

Restaurant or operating details you choose to provide

Estimated food spend, distributor information, number of locations, or other business information submitted through website forms

Any message, notes, or attachments you choose to send us

Communication preferences, including email or SMS preferences

Please do not submit confidential, proprietary, sensitive, or regulated information through our public website forms unless we specifically request it and you are authorized to provide it.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

IP address

Device type

Browser type

Operating system

Pages viewed

Referring URLs

Dates and times of visits

Approximate location inferred from IP address

Interactions with website content, forms, buttons, and advertisements

Cookie identifiers and similar online identifiers

Information From Third Parties

We may receive information from third-party sources, including:

Advertising platforms

Analytics providers

CRM and lead management tools

Referral partners

Publicly available business sources

Vendors or service providers that help us identify or communicate with prospective clients

We may combine information from these sources with information you provide directly or that we collect automatically.

  1. How We Use Information

We may use information for the following business and commercial purposes:

To operate, maintain, and improve our website

To respond to inquiries and requests

To evaluate whether FoodServiceIQ may be a fit for a restaurant group or operator

To contact prospects, clients, and business contacts

To schedule calls, demos, or consultations

To provide marketing, educational, or business development communications

To analyze website traffic, campaign performance, and user engagement

To personalize or improve website content and advertising

To conduct lead attribution, retargeting, and similar advertising activities

To maintain CRM records and business contact history

To protect our rights, property, systems, clients, and business

To detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity

To comply with legal, regulatory, contractual, tax, accounting, or recordkeeping obligations

To support a business transaction, such as a financing, reorganization, merger, acquisition, or sale of assets

We may also use information for other purposes disclosed at the time of collection or with your consent.

  1. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies help us operate the website, understand how visitors use it, measure marketing performance, and improve our advertising.

We may use these technologies for:

Essential website functionality

Site analytics and performance measurement

Lead attribution

Advertising measurement

Retargeting or interest-based advertising

Fraud prevention and security

We may work with analytics and advertising partners, such as Google, Meta, LinkedIn, or similar providers, to understand website activity and deliver or measure advertisements. These partners may collect or receive information from our website and other online services and use that information to provide measurement services or targeted advertising.

We do not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain disclosures of online identifiers or browsing activity to advertising or analytics partners. Where required by law, you may opt out of targeted advertising or similar sharing as described in the “Your Privacy Rights and Choices” section below.

You can also control cookies through your browser settings. If our website displays a cookie banner or preference tool, you may use that tool to manage applicable cookie preferences. Declining non-essential cookies may affect certain website functionality or limit our ability to personalize or measure content.

  1. How We Share Information

We may disclose information to the following categories of recipients.

Service Providers and Vendors

We may share information with vendors that help us operate our website and business, including providers of:

Website hosting and development

CRM and lead management

Email delivery

SMS or phone communications

Analytics

Advertising and retargeting

Scheduling tools

Cloud storage and collaboration tools

Security, fraud prevention, and system administration

Professional services, such as legal, tax, accounting, and consulting support

These parties may process information on our behalf or, in some cases, for their own purposes as permitted by law and their own terms.

Advertising and Analytics Partners

We may share online identifiers, website activity, and similar information with analytics and advertising partners to help measure campaigns, understand website engagement, and deliver or improve advertising.

Business Partners and Referral Sources

If you engage with us through a referral partner, co-marketing relationship, or similar business relationship, we may share information reasonably necessary to manage that relationship.

Legal, Compliance, and Protection Purposes

We may disclose information if we believe doing so is necessary or appropriate to:

Comply with law, regulation, subpoena, court order, or legal process

Respond to lawful requests from public authorities

Enforce our agreements or policies

Protect our rights, property, business, users, clients, or others

Detect, prevent, or investigate fraud, security incidents, or unlawful activity

Business Transactions

We may disclose or transfer information in connection with a potential or actual merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

  1. SMS and Text Messaging

If you provide your phone number and opt in to receive text messages, we may send you service-related or marketing text messages. Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or contacting us at the information listed below.

We do not share SMS opt-in consent or phone numbers collected for SMS purposes with third parties for their own marketing purposes.

How You Opt In. You opt in to receive text messages from FoodServiceIQ by submittingyour mobile number and checking the optional SMS consent box on our web forms(including our lead and contact forms). Checking the box is not required to submit theform, and consent is not a condition of any purchase.

Types of Messages. By opting in, you consent to receive recurring marketing,promotional, and informational SMS messages from FoodServiceIQ related to ourfood-procurement and cost-reduction services — including follow-ups, offers, updates,scheduling, and service notifications.

Message Frequency. Message frequency varies.Message and Data Rates. Message and data rates may apply depending on your carrier.Opting Out. You may opt out at any time by replying STOP to any message. You willreceive a one-time confirmation, after which no further messages will be sent unlessyou opt in again.Help and Support. Reply HELP to any message, or contact us at admin@foodserviceiq.com.

Mobile Information Sharing. No mobile information will be shared with thirdparties/affiliates for marketing/promotional purposes. Information sharing tosubcontractors in support services, such as customer service, is permitted. All otheruse case categories exclude text-messaging originator opt-in data and consent; thisinformation will not be shared with any third parties.

  1. Email Marketing

If you receive marketing emails from us, you may unsubscribe by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing emails, we may still send non-marketing communications, such as responses to your inquiries, administrative notices, or communications related to an existing business relationship.

  1. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to:

Confirm whether we process your personal information

Access personal information we maintain about you

Correct inaccuracies in your personal information

Delete personal information provided by or obtained about you

Obtain a copy of your personal information in a portable and readily usable format

Opt out of targeted advertising

Opt out of the sale of personal information, if applicable

Opt out of certain profiling activities, if applicable

Appeal a decision we make regarding a privacy request

We will not discriminate against you for exercising privacy rights available to you under applicable law.

To submit a privacy request, contact us at:

hello@foodserviceiq.com

If this email address is not yet active, please contact:

admin@foodserviceiq.com

To help protect your privacy and security, we may need to verify your identity before fulfilling a request. We may also ask for additional information reasonably necessary to process the request.

We will respond to authenticated privacy requests within the time required by applicable law. If we deny your request, in whole or in part, you may appeal by replying to our decision email or contacting us at hello@foodserviceiq.com with the subject line “Privacy Appeal.”

  1. Targeted Advertising Opt-Out

If we process personal information for targeted advertising, you may request to opt out by contacting us at:

hello@foodserviceiq.com

Please include “Targeted Advertising Opt-Out” in the subject line.

You may also manage cookies through your browser settings or any cookie preference tool available on our website. Please note that cookie-based opt-outs may be browser- or device-specific.

  1. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the nature of our relationship with you, legal and accounting requirements, business needs, dispute resolution, security considerations, and recordkeeping obligations.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, network, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of information.

  1. Deidentified or Aggregated Information

We may use information to create aggregated, anonymized, or deidentified data that does not reasonably identify you. We may use and disclose aggregated, anonymized, or deidentified information for business, analytics, benchmarking, marketing, research, or other lawful purposes.

  1. Third-Party Websites and Services

Our website may link to third-party websites, platforms, or services that we do not control. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices, content, or security of third parties. You should review the privacy policies of any third-party websites or services you use.

  1. Children’s Privacy

Our website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

  1. State-Specific Privacy Disclosures

Certain state privacy laws may provide residents with additional rights. If a state privacy law applies to your personal information, we will process your request in accordance with that law.

Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act, including rights to access, correct, delete, obtain a copy of personal data, and opt out of certain targeted advertising, sale of personal data, or certain profiling activities. Texas residents may also appeal a denied request as described above.

California Residents

If California privacy laws apply to our processing of your personal information, California residents may have additional rights, including rights to know, access, correct, delete, and opt out of certain sharing or sale of personal information. We do not sell personal information for money. If our use of advertising or analytics tools is considered a “sale” or “sharing” under California law, you may request to opt out by contacting hello@foodserviceiq.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. The updated version will be effective when posted unless otherwise stated. Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy.

  1. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

FoodServiceIQ

Email: hello@foodserviceiq.com

Alternative Email: admin@foodserviceiq.com

Website: www.foodserviceiq.com

Effective Date: June 14th, 2026

FoodServiceIQ LLC and FoodServiceIQ Holdings, Inc. collectively, “FoodServiceIQ,” “we,” “us,” or “our” respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our advertisements or landing pages, submit a form, communicate with us, or otherwise engage with our website-based marketing and business development activities.

This Privacy Policy applies to www.foodserviceiq.com and related website pages or marketing landing pages operated by FoodServiceIQ. Separate notices or terms may apply to client engagements, procurement analyses, software tools, portals, or other services that involve additional data collection or processing.

By using our website or submitting information to us, you acknowledge that you have read and understand this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information from or about you.

Information You Provide Directly

When you submit a form, contact us, request information, schedule a call, download materials, respond to our outreach, or otherwise communicate with us, we may collect:

Name

Business email address

Phone number

Company or restaurant group name

Job title or role

Business location or market

Restaurant or operating details you choose to provide

Estimated food spend, distributor information, number of locations, or other business information submitted through website forms

Any message, notes, or attachments you choose to send us

Communication preferences, including email or SMS preferences

Please do not submit confidential, proprietary, sensitive, or regulated information through our public website forms unless we specifically request it and you are authorized to provide it.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

IP address

Device type

Browser type

Operating system

Pages viewed

Referring URLs

Dates and times of visits

Approximate location inferred from IP address

Interactions with website content, forms, buttons, and advertisements

Cookie identifiers and similar online identifiers

Information From Third Parties

We may receive information from third-party sources, including:

Advertising platforms

Analytics providers

CRM and lead management tools

Referral partners

Publicly available business sources

Vendors or service providers that help us identify or communicate with prospective clients

We may combine information from these sources with information you provide directly or that we collect automatically.

  1. How We Use Information

We may use information for the following business and commercial purposes:

To operate, maintain, and improve our website

To respond to inquiries and requests

To evaluate whether FoodServiceIQ may be a fit for a restaurant group or operator

To contact prospects, clients, and business contacts

To schedule calls, demos, or consultations

To provide marketing, educational, or business development communications

To analyze website traffic, campaign performance, and user engagement

To personalize or improve website content and advertising

To conduct lead attribution, retargeting, and similar advertising activities

To maintain CRM records and business contact history

To protect our rights, property, systems, clients, and business

To detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity

To comply with legal, regulatory, contractual, tax, accounting, or recordkeeping obligations

To support a business transaction, such as a financing, reorganization, merger, acquisition, or sale of assets

We may also use information for other purposes disclosed at the time of collection or with your consent.

  1. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies help us operate the website, understand how visitors use it, measure marketing performance, and improve our advertising.

We may use these technologies for:

Essential website functionality

Site analytics and performance measurement

Lead attribution

Advertising measurement

Retargeting or interest-based advertising

Fraud prevention and security

We may work with analytics and advertising partners, such as Google, Meta, LinkedIn, or similar providers, to understand website activity and deliver or measure advertisements. These partners may collect or receive information from our website and other online services and use that information to provide measurement services or targeted advertising.

We do not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain disclosures of online identifiers or browsing activity to advertising or analytics partners. Where required by law, you may opt out of targeted advertising or similar sharing as described in the “Your Privacy Rights and Choices” section below.

You can also control cookies through your browser settings. If our website displays a cookie banner or preference tool, you may use that tool to manage applicable cookie preferences. Declining non-essential cookies may affect certain website functionality or limit our ability to personalize or measure content.

  1. How We Share Information

We may disclose information to the following categories of recipients.

Service Providers and Vendors

We may share information with vendors that help us operate our website and business, including providers of:

Website hosting and development

CRM and lead management

Email delivery

SMS or phone communications

Analytics

Advertising and retargeting

Scheduling tools

Cloud storage and collaboration tools

Security, fraud prevention, and system administration

Professional services, such as legal, tax, accounting, and consulting support

These parties may process information on our behalf or, in some cases, for their own purposes as permitted by law and their own terms.

Advertising and Analytics Partners

We may share online identifiers, website activity, and similar information with analytics and advertising partners to help measure campaigns, understand website engagement, and deliver or improve advertising.

Business Partners and Referral Sources

If you engage with us through a referral partner, co-marketing relationship, or similar business relationship, we may share information reasonably necessary to manage that relationship.

Legal, Compliance, and Protection Purposes

We may disclose information if we believe doing so is necessary or appropriate to:

Comply with law, regulation, subpoena, court order, or legal process

Respond to lawful requests from public authorities

Enforce our agreements or policies

Protect our rights, property, business, users, clients, or others

Detect, prevent, or investigate fraud, security incidents, or unlawful activity

Business Transactions

We may disclose or transfer information in connection with a potential or actual merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

  1. SMS and Text Messaging

If you provide your phone number and opt in to receive text messages, we may send you service-related or marketing text messages. Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or contacting us at the information listed below.

We do not share SMS opt-in consent or phone numbers collected for SMS purposes with third parties for their own marketing purposes.

  1. Email Marketing

If you receive marketing emails from us, you may unsubscribe by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing emails, we may still send non-marketing communications, such as responses to your inquiries, administrative notices, or communications related to an existing business relationship.

  1. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to:

Confirm whether we process your personal information

Access personal information we maintain about you

Correct inaccuracies in your personal information

Delete personal information provided by or obtained about you

Obtain a copy of your personal information in a portable and readily usable format

Opt out of targeted advertising

Opt out of the sale of personal information, if applicable

Opt out of certain profiling activities, if applicable

Appeal a decision we make regarding a privacy request

We will not discriminate against you for exercising privacy rights available to you under applicable law.

To submit a privacy request, contact us at:

hello@foodserviceiq.com

If this email address is not yet active, please contact:

admin@foodserviceiq.com

To help protect your privacy and security, we may need to verify your identity before fulfilling a request. We may also ask for additional information reasonably necessary to process the request.

We will respond to authenticated privacy requests within the time required by applicable law. If we deny your request, in whole or in part, you may appeal by replying to our decision email or contacting us at hello@foodserviceiq.com with the subject line “Privacy Appeal.”

  1. Targeted Advertising Opt-Out

If we process personal information for targeted advertising, you may request to opt out by contacting us at:

hello@foodserviceiq.com

Please include “Targeted Advertising Opt-Out” in the subject line.

You may also manage cookies through your browser settings or any cookie preference tool available on our website. Please note that cookie-based opt-outs may be browser- or device-specific.

  1. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the nature of our relationship with you, legal and accounting requirements, business needs, dispute resolution, security considerations, and recordkeeping obligations.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, network, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of information.

  1. Deidentified or Aggregated Information

We may use information to create aggregated, anonymized, or deidentified data that does not reasonably identify you. We may use and disclose aggregated, anonymized, or deidentified information for business, analytics, benchmarking, marketing, research, or other lawful purposes.

  1. Third-Party Websites and Services

Our website may link to third-party websites, platforms, or services that we do not control. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices, content, or security of third parties. You should review the privacy policies of any third-party websites or services you use.

  1. Children’s Privacy

Our website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

  1. State-Specific Privacy Disclosures

Certain state privacy laws may provide residents with additional rights. If a state privacy law applies to your personal information, we will process your request in accordance with that law.

Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act, including rights to access, correct, delete, obtain a copy of personal data, and opt out of certain targeted advertising, sale of personal data, or certain profiling activities. Texas residents may also appeal a denied request as described above.

California Residents

If California privacy laws apply to our processing of your personal information, California residents may have additional rights, including rights to know, access, correct, delete, and opt out of certain sharing or sale of personal information. We do not sell personal information for money. If our use of advertising or analytics tools is considered a “sale” or “sharing” under California law, you may request to opt out by contacting hello@foodserviceiq.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. The updated version will be effective when posted unless otherwise stated. Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy.

  1. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

FoodServiceIQ

Email: hello@foodserviceiq.com

Alternative Email: admin@foodserviceiq.com

Website: www.foodserviceiq.com

Effective Date: June 14th, 2026

FoodServiceIQ LLC and FoodServiceIQ Holdings, Inc. collectively, “FoodServiceIQ,” “we,” “us,” or “our” respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our advertisements or landing pages, submit a form, communicate with us, or otherwise engage with our website-based marketing and business development activities.

This Privacy Policy applies to www.foodserviceiq.com and related website pages or marketing landing pages operated by FoodServiceIQ. Separate notices or terms may apply to client engagements, procurement analyses, software tools, portals, or other services that involve additional data collection or processing.

By using our website or submitting information to us, you acknowledge that you have read and understand this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information from or about you.

Information You Provide Directly

When you submit a form, contact us, request information, schedule a call, download materials, respond to our outreach, or otherwise communicate with us, we may collect:

Name

Business email address

Phone number

Company or restaurant group name

Job title or role

Business location or market

Restaurant or operating details you choose to provide

Estimated food spend, distributor information, number of locations, or other business information submitted through website forms

Any message, notes, or attachments you choose to send us

Communication preferences, including email or SMS preferences

Please do not submit confidential, proprietary, sensitive, or regulated information through our public website forms unless we specifically request it and you are authorized to provide it.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

IP address

Device type

Browser type

Operating system

Pages viewed

Referring URLs

Dates and times of visits

Approximate location inferred from IP address

Interactions with website content, forms, buttons, and advertisements

Cookie identifiers and similar online identifiers

Information From Third Parties

We may receive information from third-party sources, including:

Advertising platforms

Analytics providers

CRM and lead management tools

Referral partners

Publicly available business sources

Vendors or service providers that help us identify or communicate with prospective clients

We may combine information from these sources with information you provide directly or that we collect automatically.

  1. How We Use Information

We may use information for the following business and commercial purposes:

To operate, maintain, and improve our website

To respond to inquiries and requests

To evaluate whether FoodServiceIQ may be a fit for a restaurant group or operator

To contact prospects, clients, and business contacts

To schedule calls, demos, or consultations

To provide marketing, educational, or business development communications

To analyze website traffic, campaign performance, and user engagement

To personalize or improve website content and advertising

To conduct lead attribution, retargeting, and similar advertising activities

To maintain CRM records and business contact history

To protect our rights, property, systems, clients, and business

To detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity

To comply with legal, regulatory, contractual, tax, accounting, or recordkeeping obligations

To support a business transaction, such as a financing, reorganization, merger, acquisition, or sale of assets

We may also use information for other purposes disclosed at the time of collection or with your consent.

  1. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies help us operate the website, understand how visitors use it, measure marketing performance, and improve our advertising.

We may use these technologies for:

Essential website functionality

Site analytics and performance measurement

Lead attribution

Advertising measurement

Retargeting or interest-based advertising

Fraud prevention and security

We may work with analytics and advertising partners, such as Google, Meta, LinkedIn, or similar providers, to understand website activity and deliver or measure advertisements. These partners may collect or receive information from our website and other online services and use that information to provide measurement services or targeted advertising.

We do not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain disclosures of online identifiers or browsing activity to advertising or analytics partners. Where required by law, you may opt out of targeted advertising or similar sharing as described in the “Your Privacy Rights and Choices” section below.

You can also control cookies through your browser settings. If our website displays a cookie banner or preference tool, you may use that tool to manage applicable cookie preferences. Declining non-essential cookies may affect certain website functionality or limit our ability to personalize or measure content.

  1. How We Share Information

We may disclose information to the following categories of recipients.

Service Providers and Vendors

We may share information with vendors that help us operate our website and business, including providers of:

Website hosting and development

CRM and lead management

Email delivery

SMS or phone communications

Analytics

Advertising and retargeting

Scheduling tools

Cloud storage and collaboration tools

Security, fraud prevention, and system administration

Professional services, such as legal, tax, accounting, and consulting support

These parties may process information on our behalf or, in some cases, for their own purposes as permitted by law and their own terms.

Advertising and Analytics Partners

We may share online identifiers, website activity, and similar information with analytics and advertising partners to help measure campaigns, understand website engagement, and deliver or improve advertising.

Business Partners and Referral Sources

If you engage with us through a referral partner, co-marketing relationship, or similar business relationship, we may share information reasonably necessary to manage that relationship.

Legal, Compliance, and Protection Purposes

We may disclose information if we believe doing so is necessary or appropriate to:

Comply with law, regulation, subpoena, court order, or legal process

Respond to lawful requests from public authorities

Enforce our agreements or policies

Protect our rights, property, business, users, clients, or others

Detect, prevent, or investigate fraud, security incidents, or unlawful activity

Business Transactions

We may disclose or transfer information in connection with a potential or actual merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

  1. SMS and Text Messaging

If you provide your phone number and opt in to receive text messages, we may send you service-related or marketing text messages. Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may request help by replying HELP or contacting us at the information listed below.

We do not share SMS opt-in consent or phone numbers collected for SMS purposes with third parties for their own marketing purposes.

  1. Email Marketing

If you receive marketing emails from us, you may unsubscribe by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing emails, we may still send non-marketing communications, such as responses to your inquiries, administrative notices, or communications related to an existing business relationship.

  1. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the right to:

Confirm whether we process your personal information

Access personal information we maintain about you

Correct inaccuracies in your personal information

Delete personal information provided by or obtained about you

Obtain a copy of your personal information in a portable and readily usable format

Opt out of targeted advertising

Opt out of the sale of personal information, if applicable

Opt out of certain profiling activities, if applicable

Appeal a decision we make regarding a privacy request

We will not discriminate against you for exercising privacy rights available to you under applicable law.

To submit a privacy request, contact us at:

hello@foodserviceiq.com

If this email address is not yet active, please contact:

admin@foodserviceiq.com

To help protect your privacy and security, we may need to verify your identity before fulfilling a request. We may also ask for additional information reasonably necessary to process the request.

We will respond to authenticated privacy requests within the time required by applicable law. If we deny your request, in whole or in part, you may appeal by replying to our decision email or contacting us at hello@foodserviceiq.com with the subject line “Privacy Appeal.”

  1. Targeted Advertising Opt-Out

If we process personal information for targeted advertising, you may request to opt out by contacting us at:

hello@foodserviceiq.com

Please include “Targeted Advertising Opt-Out” in the subject line.

You may also manage cookies through your browser settings or any cookie preference tool available on our website. Please note that cookie-based opt-outs may be browser- or device-specific.

  1. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the nature of our relationship with you, legal and accounting requirements, business needs, dispute resolution, security considerations, and recordkeeping obligations.

  1. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, network, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of information.

  1. Deidentified or Aggregated Information

We may use information to create aggregated, anonymized, or deidentified data that does not reasonably identify you. We may use and disclose aggregated, anonymized, or deidentified information for business, analytics, benchmarking, marketing, research, or other lawful purposes.

  1. Third-Party Websites and Services

Our website may link to third-party websites, platforms, or services that we do not control. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices, content, or security of third parties. You should review the privacy policies of any third-party websites or services you use.

  1. Children’s Privacy

Our website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

  1. State-Specific Privacy Disclosures

Certain state privacy laws may provide residents with additional rights. If a state privacy law applies to your personal information, we will process your request in accordance with that law.

Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act, including rights to access, correct, delete, obtain a copy of personal data, and opt out of certain targeted advertising, sale of personal data, or certain profiling activities. Texas residents may also appeal a denied request as described above.

California Residents

If California privacy laws apply to our processing of your personal information, California residents may have additional rights, including rights to know, access, correct, delete, and opt out of certain sharing or sale of personal information. We do not sell personal information for money. If our use of advertising or analytics tools is considered a “sale” or “sharing” under California law, you may request to opt out by contacting hello@foodserviceiq.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. The updated version will be effective when posted unless otherwise stated. Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy.

  1. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

FoodServiceIQ

Email: hello@foodserviceiq.com

Alternative Email: admin@foodserviceiq.com

Website: www.foodserviceiq.com